It's the era of home improvement. We're all doing something - painting, gardening, upgrading sheets and dinner plates, maybe you've even taken on a renovation! But one thing is for sure, people are investing time and money into their homes.
But buying furniture online can be daunting. Especially when talking about custom, luxury, made to order furniture. Traditionally, you could walk into a showroom and take a look for yourself - if a showroom was convenient of course. Today we are all at the mercy of online shopping these days for everyday basics and luxury brands (and not just furniture.)
But how can you feel confident to buy a beautiful piece of furniture online? As an online business from the moment we started (11+ years ago!) we have some tips on navigating your purchase and giving you confidence.
MEASURE TWICE, BUY ONCE
You've heard the saying measure twice, cut once. The same applies for buying furniture. Pay close attention to measurements listed online. Even 1/8 of an inch can make a huge difference. Most custom made or luxury furniture is not returnable.
ORDER SAMPLES WHEN YOU CAN
Every computer screen is different when it comes to brightness, color accuracy, and image quality. If you are at all unsure about the color, it is always a good idea to order a sample.
QUALITY CONTROL - WHERE IS IT MADE?
More than ever, it's time to pay attention to where products are made. No country has been left un-affected by the pandemic. Keeping factories and work rooms open, staffed, and able to keep up with increased demand, has been difficult across the world. Importing furniture from abroad is harder (and slower!) then ever. It's time to really embrace American Made products.
CALL THE SHOWROOM
Showrooms are open. But if you are not close by, you don't feel like going in, or maybe it's just by appointment - you can certainly call them with questions, request samples, get images from the floor, special measurements that might not be on the website - and so on and so forth.
MADE TO ORDER
Custom furniture is TRULY special. And it should be a special experience. Whether you are working with a design professional, or going it on your own, deciding on custom finishes and styles results in furniture you will cherish for years to come. Knowing where a product is made, the timeline from start to finish, and the moment it is delivered should be exciting, fulfilling, and above all, bring happiness to your home. At oomph, every piece of furniture we make is custom made for you. From Tini Tables to Secretary Desks, it all starts with you.
Be sure to read the return/exchange/credit policies. As we mentioned above, most custom made furniture is not returnable. Custom upholstery, custom color, custom size is all made specifically for you.